Privacy policy

Introduction
At InExtensions.co.uk ("we," "our," or "us"), we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website, make a purchase, or otherwise engage with our services.

1. Information We Collect
We collect personal information that you provide to us directly, such as:

Contact Information: Name, email address, phone number, and shipping/billing address.
Payment Information: Payment details provided during the checkout process (e.g., credit/debit card details).
Account Information: Login credentials if you create an account with us.
Order Details: Information about the products you purchase.
Communication Data: Messages, queries, or feedback you send to us.

Additionally, we may collect non-personal information automatically, such as:

Technical Data: IP address, browser type, operating system, and device information.
Usage Data: Details about your interaction with our website, such as pages viewed and time spent on the site.

2. How We Use Your Information
We use your personal information to:

Process and fulfill your orders, including delivery and returns.
Communicate with you about your orders, inquiries, or promotional offers.
Improve our website, products, and customer service.
Prevent fraud, unauthorized access, or other illegal activities.
Comply with legal obligations and resolve disputes.

3. Sharing Your Information
We do not sell your personal information to third parties. However, we may share your information with:

Service Providers: Payment processors, delivery services, and IT support providers to facilitate our services.
Legal Authorities: When required by law or to protect our legal rights.
Business Transfers: In the event of a merger, sale, or acquisition of our business, your information may be transferred as part of the transaction.

4. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us analyze site usage and personalize content. By using our website, you consent to our use of cookies. You can manage or disable cookies through your browser settings, but some features of our website may not function properly without them.

5. Data Security
We take appropriate technical and organizational measures to safeguard your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights
You have the right to:

Access and obtain a copy of your personal data.
Correct inaccurate or incomplete information.
Request the deletion of your data, subject to legal obligations.
Object to or restrict certain processing activities.
Withdraw your consent for marketing communications at any time.

To exercise these rights, please contact us using the details below.

7. Retention of Information
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing any personal information.

9. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. Your continued use of our website constitutes acceptance of the revised policy.

10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:
Email: info@inextensions.co.uk
Address: InExtensions.co.uk, 258 Walton Rd, Liverpool, L4 4BE